SolveClaims
SolveClaims AI Copilot
AI Writer helps your team write clearer replies. AI Assistant helps your team understand the case, follow the complaint process and move work forward with less confusion.
It is built for complaint resolution, not for generic chat. Owners decide whether to enable it, whether learning is allowed, how much autonomy is permitted and what monthly budget cap stays in place.
Teams should not have to guess which AI does what. SolveClaims AI Copilot includes two capabilities under the same product and the same credit pool.
Capability 1
Helps people write better. Useful when a reply is too rough, too long, too vague or simply needs a more professional tone.
Capability 2
Helps people work better inside the complaint process. It uses your organization profile and settings to stay closer to your way of handling cases.
The point is not to add mystery. The point is to help your team while keeping ownership, cost and safety in the hands of the organization.
The owner decides whether AI Copilot is enabled for the organization.
Your organization explicitly decides whether AI learning behavior is allowed.
You choose how cautious or proactive the assistant is allowed to be.
Owners can set a monthly budget cap so AI usage stays predictable.
You can publish a business profile so the assistant stays closer to your workflow and language.
The product shows total, used and remaining credits for the current cycle.
Start with the basics: what you sell, how you work and what matters in your complaint flow.
Review the generated profile, adjust it if needed and publish the version you trust.
Use AI Writer for faster communication and AI Assistant for more guided day-to-day work.
When you are ready, review learning settings, tune autonomy and keep budget control in place.
Most AI pages talk about magic. SolveClaims AI Copilot is more practical than that. It is connected to a complaint workflow, governed by owner settings and built to help teams reduce confusion in real work.
Best for teams on Pro or Enterprise that want faster writing, better operational consistency and clearer control over how AI is used inside complaint handling.
In a quick demo, we show the difference between AI Writer and AI Assistant, how the controls work and how the product stays grounded in real complaint operations.